A mapped process
What staff record, who reviews it and who owns the next action.
Milk Run · Toronto and the GTA
Clear handoffs
between cafe shifts.
A free cafe workflow program for independent cafes. Staff record what happened, a manager reviews the next actions, and open issues stay visible for the next shift.
In development and internal testing. Access is approved after a walkthrough.
Who it's for
For the things that get lost between shifts.
A good fit for independent cafes in Toronto and the GTA with recurring handoff problems and a manager who can review the next actions.
What your cafe provides
- One handoff workflow to examine
- One manager reviewer
- Approved examples or notes
- Time for a short team walkthrough
What's included
One handoff your team can follow.
A tested review path
An agreed way to capture information, review it and carry open items forward.
A short operating guide
Instructions for the approved team and a review of what to improve next.
Current limits
Shift handoffs are the current focus. POS, purchasing, reservations, sales, tip tracking and public self-signup are not included in this program. Milk Run does not automatically contact staff, suppliers, customers or repair providers.
How to get started
Walk through it before joining.
- 01
Book a walkthrough
Show us the handoff that gets missed and how the team handles it now.
- 02
Agree the first workflow
Choose the information, reviewer, access boundaries and measures for learning.
- 03
Invite and review
Approved participants join for free, learn the process and review what needs to change.
Illustrative example, not a client result
A closing note flags an equipment issue. The manager records an owner and next action. The opening team sees what still needs attention.
Review handoff preparation time, open items without an owner and missing details. These are learning measures, not promised results.
Start a conversation
Prefer to send the details first?
Tell us what your team needs to carry between shifts. We reply within two business days. Sending this form does not create an account or approve access.
Book a walkthrough insteadhello@happygenius.caIs Milk Run a finished app?
No. Milk Run is an internal-test program for approved participating cafes. Public visitors start with a walkthrough before any access is approved.
Does Milk Run automatically contact anyone?
No. The current program prepares a shift handoff and keeps follow-up with the manager. It does not autonomously message staff, suppliers, customers, or repair providers.
Is Milk Run free?
Yes. Milk Run is free for participating independent cafes. There is no subscription or billing for the current program. We agree on scope, responsibilities, and next steps before anything begins.
What is included right now?
The current program focuses on shift handoffs. POS, purchasing, reservations, sales, tip tracking, and public self-signup are not available through this page.
Already invited, or looking for the cafe guide?
The app is an internal test space for approved testers only. There is no public signup. Open the test app only if you have already been invited.
The Milk Run cafe guide is planned. It is not available to download yet.