I run an independent cafe
Milk Run
Free
Development program for participating cafes
Make shift handoffs clearer, with open issues and next actions kept in view.
- Staff record what happened
- A manager reviews the handoff
- Open actions stay visible
Happy Genius · Toronto and the GTA
We build systems for small businesses: quote follow-up, cafe shift handoffs and repetitive admin, using the tools your team already works with.
Start with one task. Agree the scope. Keep important decisions with your team.
How it works
Tell us what gets repeated, missed or delayed, and which tools you use.
We define the work, price, access and human review points before building.
Your team reviews realistic cases and gets instructions for running the agreed system.
Illustrative example · quote follow-up
An estimate has gone quiet. The system prepares a draft. Your approver checks it before anyone sends it to the customer.
A few useful answers
Still exploring? Read the guides or try the busywork calculator.
We start with the tools and records you already use. Any new services and their costs are agreed as part of the scope.
Your team keeps responsibility for customer and operational decisions. Contractor follow-up drafts need human approval. Milk Run does not automatically message staff or suppliers.
We agree what information is needed, where it is stored and who can access it before building. Private knowledge systems can be scoped around your existing documents.
Let's find a useful starting point
Tell us about the task, or book a free fit call if you would rather talk it through.
Book a free fit call hello@happygenius.caToronto, Ontario · serving the GTA